Terms of use

Is shipping free?

We offer free shipping across Canada on orders of $74 or more before taxes.

Free shipping does not apply to oversized items* or deliveries to remote areas**.

Shipping costs are $8.99 for orders under $74 before taxes.

What are the fees for oversized items?

*Additional fees will be charged for the following bulky or heavy products: snowshoes, downhill or cross-country skis, walking or ski poles, snowboards, tents, hockey sticks, baseball bats, etc.

The products subject to these fees may vary throughout the year and are at the discretion of Momo Sports.

Are there shipping charges for remote areas?

**Additional charges per order may apply for shipments to areas considered remote or difficult to access by the carrier, such as the Far North, the Yukon, the Northwest Territories, Nunavut, and any other remote areas.

Momo Sports reserves the right to contact you by phone or email if the shipping cost calculated during the online purchase differs from the actual amount. If applicable, we will inform you of the difference. You will then have the option to cancel your order.

What are the conditions for a return to be accepted?

Momo Sports reserves the right to refuse an exchange or return if the product does not meet the following conditions:

Return Conditions :

To be eligible, the product must:

Be new, unused, and in its original, unopened packaging
Be accompanied by all accessories, documents, and parts
Be returned in accordance with the deadlines and procedures

Items discounted by 40% or more are final sale (no returns or exchanges).

Which items are not eligible for return?

The following items are not eligible for return:

athletic supports,
mouthguards,
socks,
swimwear,
underwear,
cycling shorts,
earphones,
climbing gear.

Additionally, any other product that may pose a hygiene and/or safety issue cannot be returned.

Purchase Terms and Order Cancellation 

Momo Sports reserves the right to cancel any order or interrupt its processing if important information, including the price, is incorrect on the website, subject to applicable law. For example, a price displayed at $0 or one that is clearly incorrect is the result of a computer error beyond our control. 

We may also cancel an order without notice if payment is not approved, and we reserve the right to stop accepting certain credit cards at any time. 

Product availability is not guaranteed at the time of purchase. An order may be cancelled in the event of a stock shortage or other issues. 

Quantities per customer may be limited to ensure availability for as many customers as possible.  

Finally, the description of a product takes precedence over images, which are provided for illustrative purposes only