Privacy policy

The respect of your private life is the highest importance for Momo sports.

We do not exchange any information about our w

Application of the Privacy Policy

The Policy defines the way Momo Sports collects, uses, and protects the information voluntarily provided by its website users and that is automatically transmitted by their web servers. This Policy applies to the entire momosports.ca website and to products and services offered by Momo Sports. The Policy also explains how to review or update your personal information and how to contact Momo Sports with any questions, suggestions or comments. Momo Sports reserves the right to change this Policy at any time and without notice. We recommend that you read our Policy carefully and consult it regularly.

Data Collection

Two types of information are collected on our website

a) Personal Information

For the purposes of this Policy, the term "personal information" refers to information that identifies a natural person. Any action relating to a purchase, registration, resume submission or contact form requires the voluntary provision of your personal information. When this information is required to process your request, you are notified. Momo Sports collects the following information:

● First and last name

● Street address

● Email address

● Phone number

● Date of birth

● Credit card information

N.B. This list is not exhaustive and may be changed without prior notice.

b) Non-Personal Information

For the purposes of this Policy, the term "non-personal information" refers to anonymous information typically recorded by web servers, such as the Internet Protocol address (IP address), date and time of access, as well as operating system and browser used. Demographic statistics about our visitors (age group, country, language of correspondence, etc.) and their browsing habits (pages viewed, number of visits, length of consultation, etc.) are also considered non-personal information. Momo Sports collects such information primarily through the use of cookies and pixels (a piece of code that tracks visitors on the website). Cookies are small data files that browsers install on a user’s hard drive when they first visit a website. The user data collected allows Momo Sports to provide products and services tailored to the needs of its customers, as well as for the following purposes: advertising, analytics, contacting customers, interaction with social networks and external platforms, registration and authentication, handling payments, managing contacts and sending messages, remarketing and behavioural targeting.

 

Data collected

a) Personal Information

Contact Information

Contact information voluntarily provided by users of momosports.ca may be used for the following reasons: to confirm receipt of an order, ship products, send information about our company's products and services, contact them, if necessary, to understand their needs and determine their satisfaction level through a survey.

b) Non-Personal Information

Cookies

The use of cookies allows Momo Sports to compile statistics that are used to analyze website traffic and create online ads.

Analytic tool

Notre entreprise utilise l’outil d’analyse d’audience Google Analytics pour obtenir des statistiques démographiques sur ses visiteurs et des statistiques sur leurs habitudes de navigation. Nous pouvons également nous servir de ces données pour mieux comprendre leur comportement ou améliorer la structure de notre site Web. De plus, Google Analytics nous permet d’établir le profil de nos clients actuels ou potentiels, de façon à améliorer notre offre de produits et services. Pour collecter des renseignements anonymes et produire des rapports de statistiques, Google Analytics peut utiliser des cookies, mais sans vous identifier personnellement.

Our company uses Google Analytics web analysis to better understand the web behaviour of those who use our website momosports.ca. We use this data to better understand their behaviour or improve our website’s structure. In addition, Google Analytics allows us to determine our current or potential clients’ profiles so that we can improve our products and services. To collect anonymous information and generate statistical reports, Google Analytics may use cookies, but without identifying you personally.

Advertising and remarketing

Momo Sports uses Google Ads and Facebook Ads to promote its products and services on search engines and social networks, and to drive traffic to its website. These tools use pixels and other technologies to track and analyze data, assess content popularity, better understand users' online activities, and serve targeted ads (taking into account interests, website visits, or demographics). Our use of Google Ads and Facebook Ads allows us to tailor our marketing practices to better meet our customers' needs and display ads that are likely to be of interest to them.

How to deactivate cookies

Any user can enable or disable the use of cookies by Google. To do so, please visit https://support.google.com/accounts/answer/61416?hl=en.

You can also opt out of interest-based on demographically-targeted ads on Google by visiting the Ads Preference Manager. When you disable this setting, ads are not blocked. They will still appear, but they will generally no longer be related to your interests, demographics, or the websites you've visited.

Comments

When visitors leave comments on our website, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection.

Cookies

Si vous laissez un commentaire sur le site, vous pouvez consentir à l’utilisation des cookies en inscrivant votre nom, courriel et adresse Web. Ces cookies ont été mis en place pour votre bénéfice afin que vous n’ayez pas à les saisir de nouveau lors de la rédaction d’autres commentaires. Ces cookies sont enregistrés pour un (1) an. Si vous avez un compte et que vous vous connectez à celui-ci, nous créons alors un cookie temporaire afin de déterminer si votre navigateur accepte les cookies. Ce cookie ne contient aucune information personnelle et est supprimé lorsque vous fermez votre navigateur. Quand vous vous connectez au site, nous créons plusieurs cookies pour sauvegarder votre information de connexion et vos préférences d’affichage. Les cookies de connexion sont conservés pour deux (2) jours et les cookies de préférences d’affichage sont conservés pour un (1) an. Si vous sélectionnez l’option « Se souvenir de moi », vos informations de connexion seront conservées pour une période de deux (2) semaines. Si vous vous déconnectez de votre compte, les cookies de connexion seront automatiquement supprimés.

If you leave a comment on our website, you can opt-in to saving your name, email address and website using cookies. These cookies have been set for your benefit so that you do not have to re-enter your information when leaving future comments. These cookies are stored for one (1) year. If you have an account and are logged in, we then set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personal information and is deleted when you close your browser. When you log in to the site, we create several cookies to store your login information and display preferences. Login cookies are retained for two (2) days and display preference cookies are retained for one (1) year. If you select the "Remember Me" option, your login information will be retained for a period of two (2) weeks. If you log out of your account, the login cookies will be automatically deleted.

Embedded content from other websites

Some pages on this website may include content from external sources (videos, images, articles, etc.). Content from external sources behaves in the same way as if the visitor were viewing it on the source site.

Disclosure of your information

All information provided by users of our website, whether personal or not, remains confidential. All Momo Sports employees are required to comply with this policy. Use of this information is reserved for Momo Sports and the suppliers and partners with whom the company has a business relationship. Information will be provided to these parties only if Momo Sports deems such disclosure necessary to ensure the delivery of its products and services. In no other case will the disclosure of your information to a third party be authorized. In the event that Momo Sports needs to provide personal information to a party whose service has not been retained by Momo Sports, you will be given prior notice in writing, in advance. Only your express consent can authorize such disclosure.

Your rights regarding the use of your personal data

If you have an account on this site or have left comments, you may request a file containing all information collected about you, including any data collected by our site. You may request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your information

Visitor comments may be checked through an automated spam detection service.

Additional information

Protection of your information

We make every reasonable effort to ensure the security of personal information provided by our website users. An in-house technician oversees the operation of our server as well as the forms used for our website. In addition, Momo Sports has adopted appropriate security measures to protect its customers against the loss or unauthorized use of their personal information, including credit card information.

Collection and use of information by a third-party

There may be instances where certain non-personal information, as defined above, is collected by a third party.

 

 

Statistics

To gather information about its users and their browsing habits, Momo Sports uses data from Google Analytics. When this information is used for Momo Sports' own purposes, it is protected by this Policy. Google Analytics may, however, collect data for its own use. In this case, your information is collected, used and protected according to its own Privacy Policy.

Advertising and Remarketing

To create advertisements, Momo Sports uses Google Ads and Facebook Ads. When this information is used for Momo Sports' own purposes, it is protected by this Policy. Google Ads and Facebook Ads may, however, collect data for their own use. In this case, your information is collected, used and protected according to their respective policies: Facebook Privacy Policy - Google Privacy Policy.

Removal and correction of your personal information

Rémi Poisson is the person responsible for the protection of personal information at Momo Sports. To remove your name from Momo Sports' electronic participation lists or to modify the personal information you have provided, please send us your request by email at info@momosports.ca.

Questions and comments

Our company encourages you to make any inquiries, suggestions or comments regarding this Privacy Policy. You may contact us at any time by e-mail at info@momsports.ca.

ebsite visitors, We use only the information needed to process your online orders.

Use of cookies

Cookies are used to make sure you have a better experience on our website. Cookies do not allow us to gain any personal information.

Use of Google Analytics

With the help of Google Analytics, we collect data of when someone accesses our site, which pages they visit, the duration, the frequency, ect.

This information is all anonymous, it does not let us identify the user.

Canadian anti-spam law

You will not receive our emails unless you have given us permission to contact you.

For all concern regarding our privacy policy, we invite you to contact us.